CAR RENTAL REVIEWS ON EUROPCAR IN BELFAST

Excellent service from the young Eastern European lady on the desk on the 29 Oct at 10.20. Super helpful and friendly. Unfortunately have lost the piece of paper with her name!

The car I booked for the 5 people plus luggage was a VW Passat Estate, but at the desk they stated that they didn;t have any Passats available and i was offered an alternative for the grade I paid for. This was a Skoda Octavia Estate which was over £30 cheaper on-line than the Passat. I said this and was offered a Nissan Qashqai (not big enough) and also a KIA Sportage (may have just been big enough), so I took the Skoda with the promise of a £30 discount to be credited back to my card. The car was absolutely fine and carried all luggage and 5 of us no problem, but as there were no PAssats I had no choice. Why advertise a car if you know there aren't any available. The Skoda was great but if i really wanted that car i would have booked it online first.

Booking Platform was good and easy to use. Prices were good but not sure that the magic price matching worked. Will use again.

Car was very good and counter staff extremely helpful.

They gave me free upgrade and I had got Mercedes-Benz through out my journey. Europcar gave me a great experience at Northern Ireland.

Good experience on car rental

Didn't push upgrade on insurance too much as we already have an excess annual policy

Overall excellent service got a free upgrade which was really appreciated. Car and service were brilliant, will use again

Overall excellent service got a free upgrade which was really appreciated. Car and service were brilliant, will use again

All work very well Received an email containing a pdf summary on completion of the hire which confirmed no damage etc

The staff at the pick-up point were very friendly and always had a smile on their faces. There were no additional sales pitches. I had booked a Ford Focus but was upgraded for free to a Mercedes A180. However, there were quite a few people picking up cars, so the wait time was a bit long. Europcar didn't have too many customers compared to Avis next door, which had an extremely long line. Since Northern Ireland and Ireland are on a separate island without road connections to other countries, it’s harder for cars from other regions to come over, so there are more people renting cars here.

The car is excellent better than I thought.

Very good car as usual.

Very good app. Recommend highly.