The store is easy to find, just a few minutes' walk from the train station. The staff was very friendly and upgraded me to an Audi, which was a brand-new car with only 2000 kilometers on it.
The car looked fine. However, while driving on mountain roads, the brakes made a strange noise, and the accelerator stopped working. Luckily, I was close to the destination and barely made it to the parking lot. Otherwise, the consequences could have been serious.
The rental company offers a 24-hour hotline with services like towing for 8 Swiss Francs per day. However, when I called, no one answered. This was the only number to call in case of issues. The Europcar front desk explained that this hotline is outsourced to another company, and they don't know why this happened.
The car was very smooth and it was a brilliant drive from the time of pick up until drop off. Me and my wife enjoyed the trip in our Volkswagen T-ROC!!
The car was new. The counter staff greeted well, and pickup and drop off was quick. During the 3rd day of the journey, the tyre burst, but Qeeq/Europcar swiftly responded to my call and dispatched roadside assistance and made sure everything, including the full refund was issued by the insurance timely. Best services and support. I will always use Qeeq in the future due to their cheapest price and wonderful support.
About QEEQ:10.0/10
The car was new. The counter staff greeted well, and pickup and drop off was quick. During the 3rd day of the journey, the tyre burst, but Qeeq/Europcar swiftly responded to my call and dispatched roadside assistance and made sure everything, including the full refund was issued by the insurance timely. Best services and support. I will always use Qeeq in the future due to their cheapest price and wonderful support.
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