BUDGET CAR RENTAL REVIEWS IN SWITZERLAND

Got a free upgrade from BMW 3 to BMW 5, the car was very new, free additional driver

Got a better car than i was expecting. They are very professional and polite. Hey overall it was a smooth and easy process.

Happy with EasyRentCars.

They tried to sell additional insurance on pickup. I didn’t take it because I had full cover from QEEQ.COM. Upon return nobody was there to check the car. I left the car in the same condition as I picked it up. Two days later my card was changed over 2800 CHF. I had to follow up to find out that it was due to damage I made (!). I took 4 weeks to get the damage report from Budget. Apparently there were some body marks I three places on the van.

Once Budget provided damage report I received full amount back from QEEQ.COM. Good communication and service from staff. Well done.

Satisfactory

Waited over an hour and still didn't get the booked car model

The rental company was great. We reserved a manual car but got a new Nissan automatic SUV instead.

Easy booking and picking the car up in Geneva

They kindly upgraded our car - Thank you Budget !

Great comms and text reminders.

Everything was great except for one thing which was very frustrating. When we picked up our car we requested a car seat. The only problem was that we didn’t know how to install a European car seat and no would help us. They said it’s their policy but isn’t it more of a liability to give a car seat for an infant and not give proper instructions to install in the case of an accident that infant can be hurt. It took us 1 hour to figure this out with little WiFi looking for a helpful video online which delayed our pick up by a lot.

They advise to go directly through them to give a better offer

Staff at the counter could smile more.

Great upgrade

Great

Great

Great

Not bad, quite efficient.

The car had quite a few scratches, and we photographed them before we left as we thought we might get charged for them. There was no problem at drop off, and the chap told us the car was reaching the end of its useful life.

Positive feedback only.

途中で、パワステが効かなくなり大変だった？。

Was informed online that I needed to wait two hours to pick up the car. Immediate rentals at the counter were much more expensive, and after waiting, the car options were significantly different.

car as expected queue at pickup, but quickly processed

used many times - quite happy. not noticed price drop protector working in our favour yet, so can't comment

Free upgrade of car which is good but the upgraded car came with scratches. Upon return, they claimed to have no such records in the system. Luckily I have photos to prove my innocence. During collection, they mislead me to think that my deposit was made for a compulsory payment for a full tank of fuel. Eventually, i did not refuel upon return and they took my whole deposit.

Great service and car. very friendly staff.