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+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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00308 491 0209
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+1-8007618913
Live chat Email us Service Code: 9707595356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9707595356
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Europcar, Zurich Kloten Airport Car Rental

Europcar 4000+ ratings, 67 reviews

Zurich, Canton of Zurich, Switzerland

8.5 / 10 Very good

Best Price Car Rentals at Zurich Airport(ZRH)

Last updated on: December 19, 2024

Europcar - Zurich Kloten Airport Information, Car Rental Instructions & Policies

Address

ZURICH AIRPORT

Telephone

+41432555656

Pick-up Instructions

The Europcar - Zurich Kloten Airport car rental location is in terminal

You can walk to the counter of Europcar - Zurich Kloten Airport car rental.

You will pick up your rental car at the Europcar counter. If you arrive at terminal 1 or 2, follow the signs "Mietwagen/ Rental Car". The counter is located in the rental car center, parking garage 3 (P3), 1st level. The center is attainable with the elevator or the escalator. Attention: Please schedule a walking time of about 15 minutes from the terminal to the car rentals agencies.

Drop-off Instructions

Please follow the 'Car Rental Return' sign and park the car in Europcar parking spot and walk back to airport.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -23:59
06:00 -23:59
06:00 -23:59
06:00 -23:59
06:00 -23:59
08:00 -22:00
06:00 -22:00
06:30 -23:59
06:00 -22:00
06:30 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in Switzerland

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
CHF 14/day
capped at CHF 140
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 20.43/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
To be confirmed
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
To be confirmed

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Germany, Austria, Belgium, Denmark, Spain, Finland, France, United Kingdom, Ireland, Luxembourg, Norway, Netherlands, Portugal, Sweden, Monaco, Vatican City State, Liechtenstein

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Czech Republic

Slovenia

Slovakia

Hungary

Croatia

CHF 75 per rental

Italy

EUR 82 per rental

Must-not:

Taking rental cars to following countries is not allowed:
Poland
Depending on car models, bringing rental cars to below countries is not allowed:
Representative Car ModelsCountries

Mercedes-benz Cla 250-4wd

Croatia

Czech Republic

Hungary

Slovakia

Slovenia

Italy

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 mi from Zurich Airport

Railway Stations

5.1 mi from Main Railway Station Zurich

5.8 mi from Zurich Stadelhofen

Hotels

2.4 mi from ibis Zurich Messe-Airport

5 mi from Bristol Hotel

Other Landmarks

5.7 mi from Paradeplatz

5.8 mi from Bellevueplatz

5.9 mi from Bürkliplatz

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: 47.4501 8.5631

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Guest Reviews

Total points: 8.5 / 10 Very good

  • Vehicle condition: 2.9
  • Vehicle cleanliness: 2.5
  • Spaciousness: 2.6
  • Counter staff: 2.6
  • Pick-up location: 2.5
  • Drop-off location: 2.5
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • N.Ahmed

    Zurich

    9.4 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Like: Car condition was excellent
    Dislike: Service at the desk. They don't ask if you don't ask them to help you.
    Read More >
  • J.AlAli

    Glattbrugg

    9.6 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Like: The car was new and in excellent condition
    Read More >
  • sam

    Zurich

    6.7 /10 Average

    Reviewed: Sunday, December 22, 2024

    Car was damaged and pointed out at the time of pick up. However same was not in the system at the time of drop and has been disputed. Arrogant and unhelpful staff. Charged incorrectly for upgrade than discussed. Avoid this company
    Read More >
  • M.Sharma

    Zurich

    8.3 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Car exceeded my expectation as it was a brand new Mercedes c200 cabrio just 1250km done
    Read More >
  • Nirav S Vora

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    They quiet Helpful eventhough we didn't get our Selected and Prepurchase car. No regret.
    Read More >
  • Nirav Vora

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    All good No doughts
    Read More >
  • N.Jahangeer

    Zurich

    9.3 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Car was good. We had to wait for long for pickup. More than an hour.
    Read More >
  • Lovish Gupta

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    They should clear the insurance policy to their customer as it is little bit confusing what all is covered and its limit.
    Read More >
  • Anonymous

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Thanks Europcar, I got an upgrade
    Read More >
  • R.BERMAN

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    We were very pleased with the upgrade.
    Read More >
  • Cemre Özdemir

    Zurich

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Car was not the one I wanted or near the similar one and they refused to help me about the car. They gave no option to us. I dont to rent from this office. Terrible employees. Even they move you another person and other person says that first person had to do it. Employees must be changed for better customer experience.
    Read More >
  • Ashwin Pochampalli

    Zurich

    8.7 /10 Very good

    Reviewed: Sunday, December 22, 2024

    I was offered an upgrade to a GLC 250 at 50% discount and was asked to pay some difference amount which was fine by me as the price was attractive. The staff was very informative. And I feel the only downside was waiting time was slightly longer but that's expected at most airports and having the counter in terminal is a luxury when compared to most places with shuttle service and its hassles with luggage.
    Read More >
  • Dogan Kayikci

    Zurich

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    It will be great when we can get the car which one we choose...
    Read More >
  • Kin Kenneth

    Zurich

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    in airport, they open at 8:00 am, while we are lucky to be the first 2 customer, no need to wait longer. Although we rent for a Volkswagen car, but eventually they gave me Skoda Octavia, its more or less similar, acceptable.
    Read More >
  • A.Mundoth

    Zurich

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    I liked Europe car they were good in the counter and drop off was also hassle free and totally free of mind. After this booking I tried with Thrifty Milan rent a car and they gave me very bad time, rude , unprofessional ,waited too long and didn’t get the car and cancelled my booking saying my credit card is a debit card in their system, WTF! which I had already used everywhere in Swiss.. That’s really when I understood quality of Europe car. I would try to Stick to Europe car but sometimes they aren’t affordable.
    Read More >
  • Anonymous

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Return instructions was a little unclear. Charging instructions could have been added as we never drove had an electric car before.
    Read More >
  • D.Indradjati

    Zurich

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    I wait too long waiting the car to come. And the staff at the drop location didn’t have good service.
    Read More >
  • Edomondo

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Amazing! I'm really grateful for the upgrade to the Cupra electric car - saved us a lot of petrol money, and allowed me to drive a really awesome vehicle I hadn't tried before. Thank you!
    Read More >
  • Ruby Ulysses

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    This was my first time renting a car in Europe. It was convenient and quick. I booked and paid for the car model online in my home country. When picking up the car abroad, make sure to print your order! They won't give you the car without a printed order! The process of picking up and returning the car was very easy! Don't forget to download Google Maps on your phone for navigation!
    Read More >
  • Jocelyn Thomas

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    VERY GOOD!
    Read More >
  • Benedict Buck

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Attentive service, detailed and patient explanations.
    Read More >
  • Zebulon Abraham

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The service attitude was quite enthusiastic, and the car condition was good! However, the staff's English was not very good, making communication a bit difficult.
    Read More >
  • Shirley James

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Big companies are really good. The paperwork is done at the airport, and the car is picked up next door. The rental and return process is simple and quick. Since we had an 11-day rental period and a lot of luggage, they offered a free upgrade to a bigger car. The car was very new, with just over 20,000 kilometers. The staff were kind and enthusiastic.
    Read More >
  • Lucy Sweet

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Both pick-up and drop-off processes were efficient
    Read More >
  • Owen Thorndike

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The store is very close to the arrival hall.
    Read More >
  • Maureen Ruskin

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The service was enthusiastic, and picking up the car at Zurich Airport was convenient. However, if your English isn't good, it can be quite challenging.
    Read More >
  • Marlon Gosse

    Zurich

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    The Zurich airport rental office is not far from the arrival hall, and you can walk there without needing a shuttle. There were not many people in line, and while the staff was not particularly enthusiastic, they were polite enough. I got the car quickly. However, the return location at Geneva airport lacks clear signage. Initially, I couldn't find the return spot and had to circle around and ask someone for directions. If you miss the only small sign, you might end up driving into France! Of course, this is not the fault of the rental office, and the return process was quick.
    Read More >
  • York Murray

    Zurich

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Easy to find
    Read More >
  • Vivien Pritt

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The best part is, we were supposed to return the car at 11 AM since we picked it up at 11 AM, but because it was a Saturday and the tax refund office opened at 10 AM, we knew we couldn't return the car on time. We were still driving from Austria to Switzerland! Then we called the return service and informed them we'd be late, asking how much extra it would cost. He asked how late we'd be, and we said around 1 PM. He said 'No problem, it's OK, no extra charge.' Wow! When we arrived, we couldn’t find a gas station on the way to return with a full tank. The front desk staff was very friendly and told us there was a self-service station across the street and an attended one around the corner if we needed help. He even mentioned that gas is expensive here and it wouldn’t be cost-effective for us. Exceptional service! We filled up the tank, returned the car in a minute, everything went smoothly. Highly recommended!
    Read More >
  • Violet Trollpoe

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very good and convenient
    Read More >
  • Walker Boyle

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    It's okay, but I'm not sure when the deposit will be returned.
    Read More >
  • Eunice Hodge

    Zurich

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    Too many people
    Read More >
  • Angela Felton

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Pretty good
    Read More >
  • Mabel Fielding

    Zurich

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    There were only two groups of people picking up cars, but it took a long time. The charged amount at pickup was higher than the order amount, allegedly a deposit, but it wasn't refunded for a long time. When returning the car in the evening, there were no staff available for discussion. The only positive was the convenience of returning the car.
    Read More >
  • Fabian Victor

    Zurich

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Overall, it's okay
    Read More >
  • Hardy Malachi

    Zurich

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    The waiting time was acceptable and the explanation was clear. However, no one helped us install the child seat, so we spent a lot of time on that. We sought their help, but they were short-staffed and couldn't assist.
    Read More >
  • Phyllis Morgan

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    They try to sell insurance when picking up the car, but it's not mandatory. We washed the car and filled the fuel tank ourselves. Returning the car was very quick and unexpectedly easy.
    Read More >
  • Murray Isaac

    Zurich

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    The car rental office said we couldn't use credit cards with magnetic strips, only those with chips were allowed, but they never informed us of this requirement. Therefore, they rejected my husband's card with a magnetic strip. When I used my chip card to secure the rental for my husband, they insisted on charging over 300 dollars to make me a co-renter. Otherwise, we couldn't pick up the car. This credit card policy is too unreasonable; I've never encountered such a situation in the U.S., and we wouldn't need to spend this extra 300 dollars.
    Read More >
  • Hayden Johnson

    Zurich

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    There were several flights arriving in Zurich at that time, and there were quite a few people in line. It took me about thirty minutes to get the car.
    Read More >
  • Uriah Hemingway

    Zurich

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    The rules are not user-friendly enough
    Read More >
  • Sophia Buckle

    Zurich

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    A pre-authorization was charged and I was finally deducted more than 3 francs, not sure what that was for!
    Read More >
  • Gloria Louisa

    Zurich

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Satisfied
    Read More >
  • Penelope Charley

    Zurich

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    Average.
    Read More >
  • Merle Gladstone

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    A very pleasant car rental experience.
    Read More >
  • Tiffany Carl

    Zurich

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Arbitrary charges, I've never encountered this in years of renting cars.
    Read More >
  • Jacqueline Huggins

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied
    Read More >
  • Adam Bloomfield

    Zurich

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The actual car provided was a Skoda, and then I found out there was no cigarette lighter outlet. Many of my own charging devices couldn't be used. I had to switch the car, which took over three hours. Finally, they gave me a seven-seater Volkswagen.
    Read More >
  • Winni Veblen

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The car was very new, but the rental fees in Switzerland are too expensive.
    Read More >
  • Hyman Wilde

    Zurich

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    I booked the car a month in advance, but when I went to pick it up, I was told that there were no Golf or similar cars available and that I needed to upgrade. After upgrading, I got a Polo, which made me seriously suspect that this was a malicious charge (there were cars available, but they told me otherwise to charge an extra fee for an upgrade, and it was actually the same car).
    Read More >
  • Merry Lawson

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The diesel car has great power.
    Read More >
  • Roderick Crofts

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very good
    Read More >
  • Basil Steinbeck

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The car was in good condition and very new.
    Read More >
  • Ada Clement

    Zurich

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    None
    Read More >
  • Verne Cumberland

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied, got an upgraded model at a discounted price, greatly improved the driving experience.
    Read More >
  • Jeff DuBois

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very good
    Read More >
  • Colin Shelley

    Zurich

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    The service staff's attitude varies; some are very helpful, while others only provide information if asked.
    Read More >
  • Abraham Bronte

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Good experience
    Read More >
  • Ian Zacharias

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Good service
    Read More >
  • Antony Rossetti

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The vehicle was almost new, only having driven 4000 kilometers. It was a diesel car, and the experience was quite good.
    Read More >
  • Stanford Garcia

    Zurich

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    Service is not enthusiastic, aggressively pushing insurance.
    Read More >
  • Octavia Edith

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Highly satisfied
    Read More >
  • Una Coleridge

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Overall pretty good.
    Read More >
  • Harley Marcellus

    Zurich

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    The store did not provide any explanation about the vehicle. They just handed over the keys and let us go. There was a dispute about the fuel level upon return. The VW Polo kept showing a tire pressure issue, but there was no actual problem.
    Read More >
  • Anonymous

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Convenient pick up and drop off
    Read More >
  • Anonymous

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Convenient pick up and drop off
    Read More >
  • Mohd Jamzuri Ammir B

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The car is as we wish we could get. No problem at all. Interior is clean and comfirtable.
    Read More >
  • Eunice Hodge

    Zurich

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Great service, convenient and fast!
    Read More >
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