Reply by Qeeq: Thank you for providing feedback on our website. We sincerely apologize for the unsatisfactory car rental experience you had. We are continuously collecting and evaluating your feedback to improve our processes and provide better service. If you have any further suggestions or concerns, please do not hesitate to contact our 24/7 customer service center. We appreciate your feedback and it will encourage us to make progress. Your satisfaction is our top priority, and we hope to remain your preferr
Pathetic on the pick up location
painful experience and trauma is inexplicable
Travelled by 3 busses first and spent 8-10£ and then had to take 2 more busses and walk 2-3 kms to get to the car
They try to sell insurance when picking up the car, but it's not mandatory. We washed the car and filled the fuel tank ourselves. Returning the car was very quick and unexpectedly easy.
“Excellent vehicle, very large comfortable and smooth to drive. Perfect for a family trip!”
About Europcar:9.0/10
Excellent service - I'd suggest you provide the return address as it is not clear and cannot be found easily on google maps - I had to do several loops before finding it.
About QEEQ:10.0/10
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