OK MOBILITY CAR RENTAL REVIEWS IN GREECE

The car I rented at Heraklion Airport in Crete was the worst out of the four rentals I had on this trip. The car was small and old, almost like a semi-automatic with very basic features. It only had a radio and nothing else. It didn’t even have automatic headlights. I forgot to turn off the headlights once, and the next morning the battery was dead and the car couldn't start. Even a low-end car from 10 years ago would be better. The staff claimed it was a two-year-old car, but it had over 40,000 kilometers on the odometer, and the paint was cracking. On slopes, you have to press hard on the gas pedal, otherwise, the car would roll back.

The car rental company was great, the car was new, and they didn't try to upsell insurance.

Very good

It's okay

The car rental company's service was okay! However, I feel that the insurance package provided by our platform has issues. It always seems complicated. This time, my car was scratched by another vehicle, but it wasn't covered in the insurance policy, so I had to pay 610 euros myself. I think it's very troublesome for the platform to provide domestic insurance services due to language barriers, reporting issues, etc. They also advised against buying the rental company's insurance, so I ended up being the guinea pig! It's better to book directly through the official website.

Brand new cars, excellent location.

Acceptable

Didn’t know there was a free shuttle to ok mobility just out of the airport, spent $30 on a taxi, advertising this a little better would help.

Good

Easy car pick-up

Satisfied

The car was very new, with only a few thousand kilometers. Both the shuttle driver and the counter staff were very friendly and professional. There were no upsells and the deposit was returned on time, with no hidden costs.