CAR RENTAL REVIEWS ON WINDYCAR IN ISTANBUL

First car you give us was not in very good condition lots of dents scratches very poor value we told you we not happy then you change the car to different one that was much better value

Car need to be kept Upgraded

Don,t respect the time of its costumer Her office is out of the airport

Not being able to speak English clearly, which bothered me. I received a car other than the one that was identified by me, where I booked a European-made car and received a Korean car under the pretext that the requested car was not available, which is supposed to give me a European-made car. The way employees speak nervously and are unclear due to their poor language and lack of respect for the other party because they are not understood. I will not make reservations from the same company in the future.

They shuold open a new office in airport.

It was over my expectation. Great staff great serving!! I can strongly recommend Windycar to everyone!

Машина хорошая, экономичный дизель. Персонал грамотный, очень доброжелательный, помощь в оформлении. Было бы большим плюсом - добавить получение и сдачу автомобиля за дополнительную плату, допустим в отеле.

Une automatique diesel a été donné à la place d’une manuelle var ils en avaient plus d’autre. Un des pneus étaient dégonflé du moins montrait que c’était le cas, a part ce detail, tout était en ordre.

Très bien

They are hopeless they don’t support when we call them customer service people reply us u booked from easement car talk to them we are not here to help u One of the worst experiences and in future will not book any car from windycar

given me low graded car, very very rude behaviour , booked with full protection and they asked me to pay more for insurance , almost 2 hours for pick up and 1 hour for drop off which cause delay in flight.

The staff at the rental company were very nice. There was a problem with my credit card when picking up the car, and it took a long time to resolve, but they were very patient throughout. The car was very new, a model from January 2022 with just over 20,000 kilometers on it. The car was very comfortable and easy to drive. Being a diesel vehicle, it was very fuel-efficient.

Fooled by your web page for the class of the car, customer service didn’t took any responsibility.

Two months after renting the car, additional charges were made, claiming a traffic violation in a city I've never been to. Multiple appeals were ignored. I strongly suspect either a mistake or a scam by the rental company.

The car was bad, not in good condition, the break was bad there are sound from everywhere, i spent more than 2 hours to receive the car, i had to wait in the parking with my 1 yr baby, last thing the holding money not received yet since i dropped of.

Good

Nice experience except for the counter staff rudeness during pick up.

The car condition was not good and totally different than the one on the website. They are slow.

The deposit return process was a bit troublesome.

Charges were made to my credit card without consent.

They don’t have location in the airport They didn’t bring the car to the airport I’ve got a Taxi in order to go to their location to pickup my car They got 500 TL as deposit but they didn’t return it The drop off was terrible. Nobody was in the airport. They don’t speak English

Our experience with windy car was very disappointing. We had problems with the car, the engine alarm started shinig and we had an other one with a wheel. For these reasons we had to call the company several times to help us fix it, but more than helping us solve our situation did not do more than give us a new phone number each time. It gave the sensation they didn’t want to help, just pass the problem to another department. The first time it happened we stopped at a gas station where nobody spoke English but we got them to understand what happened and they called a mechanic. While started with calls to WindyCar. One of the Windycar operators told us that we will pay 50L to the mechanic and fill the deposit at that gas station as a sign of thanks for their help. That's what we did. The next day, when we were about 200km away, the same thing happened again. When we reached Uchisar, we called WindyCar again. We asked to change the car since it did not give us any safety to drive in those conditions. At Kayseri's office they told us that they did not have cars available, that we took them to the mechanic and paid the bill and that they would reimburse us. That's what we did. This time we pay 40L. After a few km the alarm starteed shining. A few days later, when we had 200km to get to Ephesus, the front left tire began to lose pressure. We tried to swell several times but I kept losing so we decided to change the wheel. This delayed our trip again several hours, since with the spare wheel we could not exceed 80km / h. When we arrived at our hotel we returned to call WindyCar asking for a solution. The next day we had to return the car in Izmir and we were afraid to drive in those conditions. We had to call twice to get answers which again was very unsatisfactory. The solution offered was that "we should drive more slowly". All these problems created a great insecurity on the road during our trip and we did not know what was happening... We fear because the c

Slightly annoying that the pickup location was way off airport. Needed to call the company for them to dispatch a pickup and take us to the airport. If dropping at IST, spare an extra HOUR at least for the dropoff process.

Easy as usual.