The car was almost brand new (less than 3000km mileage). Very good condition and they offered me an upgrade for $50 per day but I declined since I didn’t need a more ex car for 16 days. Overall no issues.
About QEEQ:10.0/10
I had some queries about the rental and they answered them promptly. However I wish they had helped me get in contact directed to the Vancouver booth directly.
Renting and returning the car were both convenient. There were no hidden fees. However, the car had a minor issue; the right rear door couldn't be opened from the inside.
Both picking up and returning the car were convenient. There were no hidden fees, but the car had a minor issue: the rear right door couldn't be opened from the inside.
The car was great. Very clean and in excellent condition. The process of obtaining the pre arranged booster seats could have been better. This caused a delay as they weren’t readily available, but not too much of a big deal.
About QEEQ:10.0/10
The booking process was easy and the price was excellent
“Good car but don’t use the Vancouver downtown office for pick up.”
About AVIS:6.0/10
Very poor service at pick up, car wasn’t even at the location for the agreed 12.00 pick up. No apologies given was told to go and get a coffee and come back at 12.15. The manager, Khalid, was argumentative and told me it was normal to wait an hour implying I was lucky to get it when I did.
The vehicle's compatibility with mobile devices and the connectivity of the associated application were unsatisfactory. Tesla's functionalities are predominantly managed through a mobile device and Avis didn't accept to add me as a driver.
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