KEDDY BY EUROPCAR CAR RENTAL REVIEWS IN THAILAND

Acceptable

Average

The experience was just so-so. The car was old, but the interior was relatively clean.

Very satisfied

The staff were very polite, and the pickup and drop-off process was convenient.

The service was okay. The car was too old and frequently had issues.

Very bad experience. When picking up the car, they didn’t show me the compensation standards for any scratches or damages. When returning the car, we found out that the front bumper was scratched (which was already damaged when we picked up the car). They immediately gave me a bill for 8960 THB. How can it be more expensive to spray paint a bumper on a car worth a few thousand bucks than on my Mercedes? I didn’t sign to approve this charge, but they deducted it nonetheless.

Excellent

The service level met expectations, no upselling of insurance, efficient car handover process. Although the car was relatively old with 170,000 km, it was still fuel-efficient.

This car rental was split into three segments. On the first day, the car seat was infested with ants upon arrival. I contacted customer service and got a replacement promptly. On the second rental, the next day, the air conditioning stopped working, so I returned it for another car. The third car's seats were full of stains. The overall experience was mediocre. Although I can't expect much for a daily rate of over 100 yuan, the rental quality was far inferior compared to what we have in my country. I recommend choosing another company.

Overall service was good.

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Satisfied

Service pricing is top-notch

The store is easy to find

This is my second time renting from this company. The service is excellent, and the staff meticulously check the vehicle during pickup.

The service lady's attitude was excellent on that day, and her explanations were very clear.

The service attitude was good, the only drawback was that they kept urging me to sign quickly, and I didn't have enough time to thoroughly check the vehicle's condition.

Overall service efficiency is good, but there are many scratches on the car, so inspect carefully.

Not bad.