BANGKOK SUVARNABHUMI AIRPORT CAR RENTAL REVIEWS

Excellent

They charged me 200 THB for using a specific road twice, and I couldn't understand them because they didn't speak Chinese. The person before me was also charged 200 THB.

I booked a larger vehicle, Toyota Venture, but they only gave me a Hyundai H1 at the store! The crucial issue is that the rear seats can't be folded! We had seven people and couldn't fit all our luggage.

Convenient and fast, no fuss, but the Toyota car is a bit old.

Very satisfied

Get some Ford Galaxys or a hybrid car

The staff at the store spoke good English, no communication barriers. Explained the rules very carefully. Took detailed photos during the car inspection.

Very good, the car pickup was very quick.

Good, but the return process was a bit slow

Very satisfied

Overall okay. The car and its body are a bit old, but it performs well and the air conditioning is sufficient.

Excellent

We picked up the car late at night, and the process was very quick.

The vehicle was quite old and had unusual noises. It had already been driven for over 230,000 kilometers. The most unsatisfactory aspect was the lack of front and rear parking cameras, and even more unacceptable was the absence of rear parking sensors.

Very convenient

The service is acceptable and both picking up and returning the car were very convenient. The vehicle was clean and in good condition, although it had a relatively high mileage of approximately 140,000 kilometers.

Free change from Suvarnabhumi to Chiang Mai, very convenient and considerate.

The staff was lazy and had no sense of time. They took me to pick up the car well past the scheduled time, and the car's battery was dead and wouldn't start. Do they not check the cars before handing them over to customers? I was delayed for four hours with three kids sleeping on lounge chairs. All our pre-planned schedules were disrupted and compressed. They gave me a different car that was even older with over 80,000 kilometers. Normally, if they cause trouble for the customer, they should upgrade to a better car, but they didn't. They are not the car rental company I booked with; they said they are just their partner. This is deceptive to consumers.

待ち時間少なく時間変更も対応して貰えました。追加料金もリーズナブルでした。

値下げプロテクターも機能したようです。

Quite good