Great staff.
The first car had lots of dents and it looked like the trunk lock had been drilled out. We took it anyway, but the rear axle was very noisy on the freeway so we returned it after a few minutes.
The staff responded well and quickly found us a new car – also with some dents but mechanically sound. The driver side mirror seemed strange - it was plain glass with no "Blind spot" curvature. I am not sure if this is standard in Chile, but it took some getting used to.
About QEEQ:10.0/10
Probably the car type I rented was not ideal for Chilean roads where there are many steep ramps and gullies. It would have been good to have a recommendation for a care with a higher ground clearance.
El personal llegó tarde y con cara de sueño, tardé casi 2 hrs para que me entregaran el auto porque debí esperar que otros usuarios devolvieran los que estaban usando. Encontré una botella de cerveza en la guantera y los neumáticos estaban demasiado desgastados.
Le contact s'est très bien passé. La voiture était confortable et spacieuse. En revanche, nous avons été facturé un tiers de plus (300 euros au lieu des 200 annoncés) car il y avait 9 dollars USD par jour pour les péages de Santiago alors que nous ne restions pas sur Santiago mais qui étaient obligatoires. Ca nous a énormément rallongé la facture !!!
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Adam Lawrence
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