Ye
Your advert is totally misleading and stated a Ford Galaxy or equivalent 5 seater so I thought I was getting a Ford Galaxy but to get that I had to pay 150 euro extra was is that right!!
Such a horrible process of retrieving our car. Had to take a shuttle from one terminal to the other with all of our bags because the counter at one terminal was closed. Then a lot of confusion and business in the car rental building. Hard to find the office once we went through the chaos of competing paper work. The garage was so small. It took forever. Just a horrible experience
The staff was very friendly, and they provided us with a brand new car. I highly recommend their full insurance, which waived the fee for an additional driver, showing a lot of hospitality! The brand new Peugeot 208 was great to drive, supported CarPlay, allowing us to navigate and listen to music directly from the screen during our trip, which was very enjoyable!
Staff were friendly and great. The car itself had some clutch problems and on the last day, all sorts of warning lights came on, making us worry. But we were able to get to the rental location fine.
Very satisfied. We dealt with the same lady for both pickup and return. She was very efficient, especially when we couldn't find the parking lot for the return; she guided us directly to the return point. The service was excellent! We were particularly happy because the car was almost brand new, with just over 600 kilometers on it. We drove very carefully to avoid any scratches or dents and took great care of it, haha!
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