The rental location was quite far from the airport (approx 8 km away) and it took some time to do pick-up / drop-off. The car itself was pretty new, no problems at all. Considering the cheap rent we paid we were quite happy with diRENT after all.
Unreasonable charges. They charged me 7400 RMB for minor scratches on the paint of a Jeep Liberty. I didn't receive any notice because I returned the car early and went back to my country.
J’ai perdu ma journée à cause de l’attente pour trouver le véhicule et la la livraison 3 heures . J’ai réservé un dockker 4p il m’ont donner une petite clio???? J’ai refusé et à partir de là ça commence le retard. Imaginez vous je viens du Canada avec ds petit enfants puis nous attendions 3 heures dans le stationnement de l'aéroport du Casablanca pour mon véhicule en question?
We did not get the 9-seater car we reserved; instead, we got two small cars. Couldn't find the office for return, and the provided phone number was incorrect and unreachable. Giving an average rating because the rental company finally picked up the car from us.
Le service est courtois et respectueux et le personnelle
est agréable, j"étais un peu déçu car jai fait un retour a 23h et demandé le service de raccompagnement chez moi, mais ils ont refuse après me l avoir promis au moment du pick up, je devais cherché un taxi ou me débrouiller a 23h du soir a Casablanca
Personnel arrogant lors de la restitution de la voiture, une toute petite rayure au par choc avant que l'employé a accentué avec son doigt pour faire marcher la caution, un comportement qui m'a laissé perplexe, je ne louerai jamais une voiture chez ce fournisseur.
Was supposed to be met at airport - no one there
Found their office; a converted porta kabin a few minutes walk away
No one at the office , no one answering calls
Sat and waited around 90 mins for someone to turn up
He advised he was unaware of my booking and arrival - was extremely apologetic. He had one available car, thankfully, in the group that I had ordered. A bit of a battered Panda but it was fine for me as a lone traveller
Had I been travelling with family and kids ; it would have been a major issue but thankfully I was not
About QEEQ:10.0/10
Very decent platform, easy process
All rewards etc more geared to American market by the looks of it
I had to wait out side by the parking lot and it was to hot and every time i call them they tell me one mint somone will be there the mint become over 60mint
Average. Due to flight issues, I arrived a day late. There was no pick-up service at all; I waited for an hour and a half, made several calls to customer service, and finally, someone came.
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Georgi Mateev
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