Excellent

Unprofessional location which resembled a garden shed in an allotment. Makeshift parking area. Really bad first inpressions which put me on high alert as if it were a scam. I assume a very poor franchisee.

be very careful and take lots of pictures when picking up the car

excellent service

I booked an automatic car. The maanger said that that automatic car had not been in use for a while so better to take manual car. He offered a manual car with sat nav and reversing camera in the same price.Unfortunately that car did not have either of those things - and he fooled me. On my return he was not there and his junior left a note for him to refund of the difference between manual and automatic car - and still waiting for his response.

The car was great but we were less than impressed at being charged £75 as we hadn't seen the VERY small print notice that we needed a credit (not debit) card to book. We were also charged £20 for an extra driver which came as something of a surpise.

I don't know which is Easirent and which is Easyrentcars.com so have pasted this in to both.......Staff were friendly, the pickup process was a little slow, and the 'upsell' of insurance at the checkin desk was something I would have rather didn't happen. Having booked insurance online, this was 'belittled' slightly by the check in staff and so ultimately we did purchase additional insurance, though I understand I could have stuck to my original booking. That said, the check in staff and and at departure were friendly, and helpful. Without doubt the biggest let down was that the car was not the one chosen, and was not 'similar' as their website suggested. Instead of a 'Medium SUV' similar to a Ford Kuga, we had a Peugeot 2008 which is the size, height and with the space of a mini hatchback.