Very Happy with this rental experience.

Thrifty is one of the best

Easyrentcars is the best.

I didn't get the car that I want to rent

I hired a ford focus and was given a Toyota Yaris. The counter staff spent more time trying to up sale insurance and a bigger vechicle. I called customer service and complained about the size of the vehicle but was told to return to the airport (an hour drive away) to discuss this. I emailed Thrifty and asked if it was possible to organise changing the car and it being dropped off closer to my hotel in central Orlando – it was over a week for a reply and they suggested me returning to the airport again. On returning the vehicle to the airport the manager said he would have changed my car had I contacted him – his contact details were not on any of the literature. He said he would be in contact to offer some compensation, but I've yet to hear anything. I would not hire a car from Thrifty again, there is no customer service and the staff do not care about the customers.

Easyrentcars.com website works well and the price drop saved me a bit of cash. Unfortunately the car hire company let down the experience.

Didn’t get the car I booked Chrysler 300, got yelled at and forced to take a Chev impala instead. I travelled from Australia to do an iconic drive from LA to Sam Fran only be let down by a rude lady when picking the car up.

No cd player was very disappointing. Every car I've ever rented had one.