Very Happy with this rental experience.

Very satisfied, the staff were very enthusiastic.

Good

At the passenger pickup point in front of the terminal, a car arrives every 5 minutes. The driver was very enthusiastic and helped us load our luggage. It took 5 minutes to get to the rental place. There were three counters handling cars; the staff were very welcoming and finished the pickup procedures for us. They asked if we needed insurance. I presented the insurance I bought on QEEQ, which was the most comprehensive one. After checking it, they said it was fine and directed us to the backyard for the car pickup. In the yard, we showed our car pickup slip to the staff, who pointed to a range of cars and told us to choose any one in our rental category. We picked a newly washed car.

Great customer service, clean new vehicles. Definitely will rent from them again.

Easy to use booking process. Price protector only gives Easy Car Rental a leg up on all competitors. One can book with confidence (except with Fox car rental co) not only because the price is protected but also because free cancellation.

The car was great, easy on fuel and lots of space. So glad we picked a blue vehicle because it was easy to spot when we were out and about! Counter person we dealt with at Thrifty was pushy with extra insurance that we didn't need. He was very abrupt and talked really fast. Don't appreciate that type of pressure or dismissive attitude when we politely declined.