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Live chat Email us Service Code: 4389738347
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Gave me wrong car

Reviewed: Tue, Aug 6, 2019
About Routes: 5.7 /10
After multiple conversations, Routes told me they would give me the car I actually reserved. Even though they were polite, both times they did not call me back as they said they would. Couldn’t even complain at return time as the return experience was horrible and took almost an hour. The car they gave me was fine, but not the car I wanted.
About QEEQ: 10.0 /10
Medium SUV | Jeep Wrangler or similar

Relevant Reviews on Routes Vancouver Airport

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Oct 17, 2019
“Good price, Service acceptable.”
About Routes: 7.7 /10
Staff wasn't the friendliest upon pick up and the car mileage on the contract did not match the actual mileage. I would've been charged extra for going over the included miles if I didn't point that out. Car was dirty inside and out but I didn't really mìnd it. Car return went well.
About QEEQ: 8.0 /10

J.Ricchio

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Medium SUV | Nissan Rogue or similar
Reviewed: Wed, Sep 18, 2019
About Routes: 6.3 /10
Ridiculously slow service both upon arrival and departure was even worse It took over 45 minutes from the time we dropped off vehicle b4 the shuttle driver arrived to bring us to the airport
About QEEQ: 8.0 /10

C.Zuluaga Giraldo

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Economy | Kia Rio or similar
Reviewed: Wed, Sep 11, 2019
“Worst experience ever”
About Routes: 5.3 /10
The pick up took 2 hours and 10 phone calls. No one gave me a solution and left me waiting outside from 9pm to 11pm after landing . The office people kept apologizing but didn’t solve my issue. Then, the driver said “I never saw you “ and once we were at the counter no compensation was offered even after I asked to add the 2nd driver for free due to all the trouble cause.

Narat C.

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Medium SUV | Jeep Wrangler or similar
Reviewed: Wed, Aug 28, 2019
“Good deal but poor cleanliness.”
About Routes: 7.0 /10
The car was not totally clean outside and inside was very dirty.
About QEEQ: 8.0 /10
The booking is smooth.

P.Nayeri

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Compact | Honda Civic or similar
Reviewed: Fri, Sep 14, 2018
“excellent value for money?”
About Routes: 9.8 /10
Like: Good service ,good value no problems.

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