See my complaint about green motion

By high standards, the service is very average, but since Sixt, Enterprise, and Hertz are expensive, I chose this company for its lower price.

Delighted with the car. Pick up staff and Customer Service staff very helpful when I had to warn them of my delayed arrival. Very friendly and helpful. I was a little nervous of the minutiae of the pickup checks as it was my first attempt to hire a car but they made it simple and reassuring.

Website was straight forward and payment clear.

Waited for 2 hours in line (despite being 30 mins early). Then given the wrong car - I ordered manual transmission and was given an automatic.

Very slow to be served. Not well staffed. The customer in front of me at pick up and drop off each time did not receive the car they had booked. Will not use again.

Fine.

The deposit hasn't been returned to my credit card after 3 weeks.