Long delay picking up the vehicle. Wanted to use it to take my state driving test, but the first vehicle had no registration document.
Budget told me to go back to the pickup location to have one issued. But they could not do it, so swapped the vehicle (after checking many others to find a legal one). Counter staff were great, the operations and support staff behind them absolutely not.
To top it off, I was then charged because the first car didn't have a full tank when returned! It was not my intention to return the car - this was the only resolution available to the onsite representative. I'm currently waiting for a response to a formal complaint.
About QEEQ:8.0/10
I've asked QeeQ to help resolve the complaint, but as yet this hasn't been resolved. Support has been 'ok' but I have had better experiences in the past.
Reply by Qeeq: Thank you for your review of QEEQ. We apologize for any inconvenience caused. We have escalated your case and will promptly update you on its progress. Thank you for your patience. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
QEEQ is really reliable. After comparing with other services, QEEQ offers the best prices and comprehensive insurance. Their service is excellent. If your flight is delayed abroad, their customer support will help you communicate with the rental company, which is very considerate. They also call to check if the car rental went smoothly. QEEQ is getting better and better.
After providing all the required pick-up documents, the front desk manager of the rental company refused to hand over the car, citing that the order was not placed in China. It was only after calling the Zuzuche customer service that they reluctantly provided the car. I'll never use this rental company again!
The price was very cheap and the car was in excellent condition, with only 6000 miles driven. The high-end model included a navigation system, which was great for long trips!
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Make sure your vehicle is legal!
Relevant Reviews on Budget in United States
Johnson Yuen
-
-
-
-
View more >Valerie Stilwell
-
-
-
-
View more >Tom Cotton
-
-
-
-
View more >Penelope Charley
-
-
-
-
View more >Norton Simpson
-
-
-
-
View more >