There are many negative comments about carwiz on Google. Mostly it is claimed that they do not refund the deposit. I am currently experiencing a similar situation. They said they will refund the deposit after 15 days, but they do not take into account the messages I sent about this and do not respond.
The rental location is far; the pickup store is 8 kilometers away from the airport. They can be contacted to arrange shuttle service to and from the airport, but the staff and shuttle vehicle had no company logo, making it feel suspicious like an unlicensed vehicle. Additionally, they couldn't provide a receipt upon returning the car.
Very bad. The staff were inefficient and communication was slow. The pickup location is not near the airport, and no one was holding a sign at the airport to wait for us. In the over thirty degrees weather, I spent more than half an hour looking for the person and the store. After giving feedback to customer service, they called the car rental company to pick us up. As soon as we got in the car, they drove around and then said they needed to pick up another renter too. They left me in the car without air conditioning to wait! When we finally got to the car rental place, the whole process of picking up the car took almost an hour and a half. Extremely inefficient.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Car in Turkey
Marico Wagner
-
-
-
-
View more >Ruth Moore
-
-
-
-
View more >Tim Richards
-
-
-
-
View more >Godfery Wheatley
-
-
-
-
View more >Nydia Huntington
-
-
-
-
View more >