Customer service and road side assistance is terrible.
About QEEQ:10.0/10
QEEQ was amazing in their support and liaison with the rental company.
Reply by Qeeq: We are sorry to learn you had very unhappy experience with us.
The service of counter staff might differ from travel peak/off-season for the understaffed. We'll forward it to our supplier and keep improving it. Any inquiries, please feel free to contact us.
Thanks for your feedback and look forward to seeing you next time.
Reserved for 9:00, arrived at 8:50, there was a customer ahead processing their rental, took quite a while, waited for over ten minutes. Finished at 9:12. If there are others picking up cars at the same time, expect to wait for some time.
The damages that were marked on the car were a lot more than the listed in the document you receive. The amount for the child seats was also higher than what was listed originally.
About QEEQ:10.0/10
Great, as always. The only problem we had with the booking was the difference in the price for the child seats.
The car was supposed to have a full tank but only had a little over half. I tried to reach them to inform them but could never get through.
About QEEQ:10.0/10
Great service. Fast and easy.
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