It did not exceed my expectations as I booked an estate vehicle but the car I received was a cross over SUV which has a small/medium boot but I needed a large boot. I was told they accepted American Express for the deposit which they didn’t accept on arrival and I paid an additional £165 on top of the rental agreement to cover the fact that they told me they do not accept Amex upon arrival

Credit card processing was slow, took too long

The staff were very patient in a foreign country.

Communication is difficult, no clear instructions, no store phone number or contact information.

The staff at the store was very enthusiastic and provided detailed instructions.