Good

It's acceptable. There was no Chinese translator on site, making communication difficult for those with limited English. Many places, including banks and hospitals, have this issue. It would be great to have translation devices on site; it's not a complicated thing!

No prior service at all

Avis is a bit pricey. I rented a mid-to-large model and initially got a single-door Wrangler. After negotiating, they gave me a bigger Jeep. I'll consider switching to another rental company next time. This is the second time I've used this company in the US, and it's the second most expensive.

Nice experience, great car condition, very friendly staff at checking, it was very fast process