The pickup point is located in the 17th arrondissement in Paris in an Indigo parking lot, which is easy to find. The area is lively, surrounded by small restaurants and open-air markets. The staff member who assisted us was super nice and patiently answered all our questions. We chose ALAMO because, after comparing prices of various car rental brands for the same period, ALAMO offered the most reasonable rates. Most importantly, they have a pickup point within the Paris city center, which is extremely convenient. When booking through QEEQ, we initially only selected basic insurance for €280 for six days, as QEEQ's full insurance is provided by Ping An Insurance, a Chinese company not recognized as local in France. In case of compensation issues, the car rental company might ask us to pay the full amount before claiming from Ping An, which could be a lengthy and uncertain process. Thus, we upgraded to full coverage insurance directly with ALAMO at the pickup point, which included tire and glass coverage as well as roadside assistance. The staff member gave us a small discount, and we paid an additional €178. The total car rental fee plus insurance came to €460.
The company did not provide adequate reminders. My flight arrived early, and I reached their store more than an hour ahead of schedule. Since there was no queue, they immediately helped me complete the procedures but failed to inform me that arriving more than an hour early would incur an additional day's rental fee. They directly charged this fee through the pre-authorization. Later, I had to return the car more than an hour early to get this money refunded. A simple reminder would have been enough, and I could have waited for an hour. Additionally, the car was in poor condition. During the trip, a warning light came on indicating the radiator was overheating. In the middle of nowhere, I had to pull over on the roadside, call the rental company, wait for the radiator to cool down, and then find a place to add coolant. This delayed me and incurred out-of-pocket costs for the coolant. No one discussed compensation for these issues with me.
The car rental company is very good. Pickup and return were smooth.
About QEEQ:10.0/10
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