vehicle was fine. Drop-off point details were a mistake. No drop-off point at location shown on contract. spent some time finding out correct drop-off point and then driving there. Have complained to Enterprise. £200 deposit has not yet been returned, but no reason for it to be retained

Very bad. They didn't require a tire inspection when picking up the car and tried to sell us scratch insurance, which we declined. Upon return, the inspector claimed there were scratches on the tires and said they would deduct from the deposit card for repairs (basically, they were going to replace the tires). No argument worked; we demanded to confront the staff who handed over the car, but they ignored us.

Rented a Mercedes C-Class but it was replaced by an Opel with a slight reduction in cost. Driving experience was different, but everything went smoothly.

The staff at Enterprise were extremely courteous and helpful. The pick up was extremely quick and the staff took the time to show all the car controls.

We paid exactly what was quoted on the site - yes excellent. Website very user friendly and I received confirmation of booking very quickly and received frequent updates.

Excellent customer service with friendly and professional attendants.

Delivers far more than your expectations