Pleasant and extremely painless experience. Thank you

The car rental process was easy, and although the car was carefully inspected upon return, no issues were found. The deposit was refunded within 2 days. A great rental experience!

The service was acceptable, but there was a significant difference between the reserved car and the one actually received. I booked an XC90 or similar because I needed the large space for luggage, but I was given a Mercedes GLB, which is two sizes smaller, and almost couldn't fit my luggage.

1. Unable to provide the reserved car model. 2. Additional charges outside the pre-booked package during return.

Very good, efficient rental and return process. There is a shuttle bus to and from the airport, which is quite convenient. Booked a Passat automatic, but got an Insignia instead. The car was very new with plenty of interior space, and the trunk could fit three 24-inch suitcases. The built-in English GPS was useful (if you're not confident with English, it's recommended to rent a free GPS from the QEEQ website).

Lovely friendly and helpful staff. Had a short wait for car to be cleaned but worth it. Would definitely use them again.

Easy to use and just enough emails sent without being overwhelmed with useless information.