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Live chat Email us Service Code: 9074645356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9074645356
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Reviewed: Tue, Oct 9, 2018
About Hertz: 4.0 /10
This was the worst car rental experience I've had in many years. They gave us a car that already had scratches. Thankfully, we had full insurance and took photos when we picked up the car. We returned the car in Salzburg, and the rental company staff there asked for a damage report from when we rented the car. No one had given us or reminded us to take such a report earlier, but they said it was fine since we had full insurance and we wouldn't need to pay extra. In the end, we found out they charged us an additional 140 euros, and we have no idea what for. We contacted the rental car service to inquire. It's been over a week now, and we still haven't received a response. Very dissatisfied.

Relevant Reviews on Hertz MUNICH AIRPORT

Michelle

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Reviewed: Wed, May 1, 2024
About Hertz: 6.0 /10
I wanted to rent a car with a spacious backseat that could fit three 24-inch suitcases, so I specifically chose a Volkswagen Golf. However, when I arrived at the rental office, there were only two Indian staff members who were very indifferent. They said only the CHR was available, and if I wanted a different model, I would have to wait an unspecified amount of time. Due to being in a hurry, I had no choice but to accept it. The next day, I contacted the rental platform to request a vehicle change, but even after two days, they couldn't reach the rental office. Extremely disappointed with the German rental company.
About QEEQ: 8.0 /10

Corey

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Reviewed: Tue, Sep 25, 2018
“Germany, Prague”
About Hertz: 10.0 /10
Very easy to use
About QEEQ: 10.0 /10

Laurel Ellis

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Reviewed: Sun, Apr 14, 2019
About Hertz: 10.0 /10
Great service!
About QEEQ: 10.0 /10

Malcolm Symons

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Reviewed: Sat, Oct 25, 2014
About Hertz: 8.0 /10
Pickup and return were very convenient.
About QEEQ: 8.0 /10

Omar Eipstein

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Reviewed: Thu, Jul 23, 2015
About Hertz: 10.0 /10
The drive was smooth, completed paperwork at the counter, picked up the car at the parking lot, and there were staff available to answer questions about the car.
About QEEQ: 10.0 /10

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