Hertz MUNICH AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Michelle

Germany

Reviewed: Wed, May 1, 2024

About Hertz: 6.0 /10

I wanted to rent a car with a spacious backseat that could fit three 24-inch suitcases, so I specifically chose a Volkswagen Golf. However, when I arrived at the rental office, there were only two Indian staff members who were very indifferent. They said only the CHR was available, and if I wanted a different model, I would have to wait an unspecified amount of time. Due to being in a hurry, I had no choice but to accept it. The next day, I contacted the rental platform to request a vehicle change, but even after two days, they couldn't reach the rental office. Extremely disappointed with the German rental company.

About QEEQ: 8.0 /10

1 days rental

Relevant Reviews on Hertz MUNICH AIRPORT

Winfred Bill

Germany

1 days rental

Reviewed: Thu, Jul 12, 2018

About Hertz: 6.0 /10

They provide many customer service representatives, making the location easier to find.

Todd Pansy

Germany

1 days rental

Reviewed: Wed, Jul 4, 2018

About Hertz: 10.0 /10

Completely satisfied

About QEEQ: 10.0 /10

Adair Jonson

Germany

1 days rental

Reviewed: Tue, Aug 25, 2015

About Hertz: 10.0 /10

Hertz at Munich Airport has many customers picking up cars, but the staff is very friendly and does not aggressively upsell. They upgraded us for free to a Volvo XC90 diesel, which has plenty of space. If you only have two pieces of luggage, it can seat seven people. It comes with a built-in navigation system with both Chinese and English subtitles; the English version is more accurate and has a wider search range. The car was brand new with excellent performance, providing a superb driving experience.

About QEEQ: 10.0 /10

Kitty Evans

Germany

1 days rental

Reviewed: Thu, Sep 3, 2015

About Hertz: 10.0 /10

Picking up the car was smooth. There was no E-Class available, so we chose a Volvo V60. The car is not big, but it is very stable on highways and has strong diesel power.

About QEEQ: 10.0 /10