Germany, Prague

I wanted to rent a car with a spacious backseat that could fit three 24-inch suitcases, so I specifically chose a Volkswagen Golf. However, when I arrived at the rental office, there were only two Indian staff members with very average attitudes, and they said only the CHR was available. If I wanted another model, I would have to wait, but they couldn't say how long. Because I was in a hurry to leave, I reluctantly accepted. The next day, I contacted the rental platform to request a vehicle change, but after two days, they still couldn't reach the rental office. Extremely disappointed with the German rental company.

Very disappointed, reserved a Land Rover but got a Peugeot

Munich branch is large and professional. Even though the car had a small issue, it was replaced and upgraded to a better model. Great service.

Quite convenient, not too crowded.

Renting a car at the airport is very convenient, and the staff have a good attitude.