The car was in good condition, although the front desk staff wasn't very friendly during pickup.

It's okay. Picking up the car was quite convenient, and the car was quite good and very new. Overall, I'm satisfied.

Overall service was satisfactory. However, the staff insisted on seeing a notarized document even though I told them my driver's license was in English. Thankfully, I had prepared one, or it could have been troublesome. The car was new, but the front cigarette lighter was broken, so I had to use the other one. This made the GPS power cord barely long enough, so I had to place it on the dashboard, where it kept falling off.

The SUV provided by Alamo was in good condition and had only been driven for over 20,000 kilometers. The service was good, renting the car was convenient, and the return process was simple. All of this was unexpected.

Our car was brand new, service was great. Fantastic experience!

So easy to book, great rates. Love the service!