Picking up and returning the car was very convenient. Car pickup was done through self-service under the guidance of staff, and I was free to choose additional options as needed, which was quick and easy. Returning the car in Los Angeles was also very convenient, as staff attended to us immediately upon parking. The staff checked the car and gave a slip, allowing us to leave right away. There was even a shuttle service to take us to the hotel or airport.

Not bad.

The car had 30,000 kilometers on it and was in good condition. The gentleman at the counter was very friendly and returning the car was very convenient.

Cultural differences between Chinese and Western cultures made communication challenging, but their attitude was earnest.

Exact car ordered was not available but Danny on reception at San Francisco Airport was great and offered similar options at no additional expense The car was fantastic and a joy to drive

It was much better than I thought it would be