After getting off the plane, I had to wait almost an hour to complete the paperwork and get the car. I had already reserved a child seat online, but the rental company didn’t prepare it. When I went to pick up the car, I had to wait another half an hour for the seat. Finally, they gave me the seat, but they didn’t help with installation and there were no instructions provided.
I was scammed for 6800 RMB. Terrible experience, they never responded to my complaints. Before paying they were very attentive, but once they had my credit card, I was at their mercy.
The staff tried very hard to sell insurance at pick-up. They were unhappy when I didn't buy it and tried to scare me about potential high costs if the car had any issues. There were very few car models available, much worse than Alamo in the US.
“Very satisfied, Toufik El Kadaoui who was great agent.”
About Alamo:10.0/10
I was extremely satisfied with pre-booking and return dealing with Toufik El Kadaoui who was very professional and helpful answering all my questions and helping with the whole rental process (long term rental)
Good car,they gave me diesel and big car...Only car tank was not full...I told personal and he changed 3/4 on check list...When i drop off car,Mrs.Lisa was so kind,she finished all procedures fast and easy...Thanks
About QEEQ:10.0/10
10 points
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