I was scammed for 6800 RMB. Terrible experience, they never responded to my complaints. Before paying they were very attentive, but once they had my credit card, I was at their mercy.
Some staff have poor service awareness and do not take customer feelings into account. The reserved car model was not available at pickup, and the staff seemed indifferent, which was frustrating. However, when I returned the car four days later, the staff was very cooperative. The difference between people is significant.
After a small assessment, I was given an electro auto which was horrible and I needed to change after less than 24 hours. With the temperature in Frankfurt the battery does not last and the provided plug in the car for charging was a home one. It would have needed like 30 hrs for charging.
Wait in counter over 30 minute car was not ready and by time I got car it wasn’t clean and fill with gas they give me not 100% clean car .
About QEEQ:8.0/10
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