Some staff have poor service awareness and do not take customer feelings into account. The reserved car model was not available at pickup, and the staff seemed indifferent, which was frustrating. However, when I returned the car four days later, the staff was very cooperative. The difference between people is significant.

The service is acceptable.

I was scammed for 6800 RMB. Terrible experience, they never responded to my complaints. Before paying they were very attentive, but once they had my credit card, I was at their mercy.

It's okay!

Good car,they gave me diesel and big car...Only car tank was not full...I told personal and he changed 3/4 on check list...When i drop off car,Mrs.Lisa was so kind,she finished all procedures fast and easy...Thanks

10 points