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The car rental company made unapproved charges! They didn't mention it upfront but deducted the amount later. It was unexpected! The wrongful deductions and subsequent refunds incurred unnecessary exchange rate losses for the consumer. Until now, I haven't received a reasonable explanation!

The staff were very patient and friendly. When we returned the car, the drop-off location was already closed, but they waited an extra 15 minutes for us after a phone call.

The rental office at Antalya airport is easy to find, and the pickup location is not far. When picking up the car, make sure to carefully inspect for scratches and take photos. This is very important because if you don't have pictures of existing damage, it could cause trouble when returning the car.

Professional and good service attitude.

I booked a Volvo S60, but there was no such model available at the site. AVIS provided a new Ford Mondeo with only 4110KM of mileage. The tank was full and the car was very clean. Driving it was very comfortable. The staff detailed the necessary precautions when I picked up the car. I voluntarily purchased additional tire and glass insurance. Overall, very satisfied!