Good

The attitude was generally okay. They did try to sell insurance, and when I declined, their demeanor changed immediately, but the service is still better than many places in China. They don't insist you read the contract, so remember to check the fees yourself before signing.

At first, they gave me a very small Nissan. When I asked why it wasn't the one I booked, they said it was a mistake. After returning the car, I was inexplicably charged an extra 200. The car rental company didn't reply to my WeChat messages. Not very satisfied!

The staff is very efficient, especially considering it's Turkey

The procedures were fast, and the inspection of the car was thorough and honest, identifying many small scratches that we hadn't noticed. Unfortunately, the GPS was not useful. If it weren't for the phone's navigation, we would have been lost! They didn't inform us about the toll fees in advance, unlike the previous company we used. Otherwise, we would have been confused at the toll stations!