Internationally recognized car rental company, very trustworthy.

We selected a Fiat but received an old model Renault. The service staff informed us that the class was the same, but it clearly felt much older. At least it was a sedan, however, we found that one of the low beam headlights wasn't working, making driving at night very unsafe.

The staff were very patient and friendly. When we returned the car, the drop-off location was already closed, but they waited an extra 15 minutes for us after a phone call.

Professional and good service attitude.

I booked a Volvo S60, but there was no such model available at the site. AVIS provided a new Ford Mondeo with only 4110KM of mileage. The tank was full and the car was very clean. Driving it was very comfortable. The staff detailed the necessary precautions when I picked up the car. I voluntarily purchased additional tire and glass insurance. Overall, very satisfied!