CAR RENTAL REVIEWS ON ENTERPRISE IN GLASGOW

Car was smaller than we expected. A Fiat 500. Everything else was fine.

I only have great things to say about them. They promptly answered all my questions and provided accurate and helpful advice. I do not receive such good service from others. I strongly recommend them.

Van was in excellent condition and drove very well. Any little existing scuffs or scratches were recorded in advance.

Easy to carry out booking and much cheaper than booking direct.

Very satisfied! Got an upgrade to a BMW M3, the car was quite new, the process was simple, and returning the car was convenient!

Fast and professilnal; all details were explained. Hand off was very knowledgeable and prepared us for all eventualities.

The staff were very professional and helpful. I had an issue with the van size, however Mr. Musa sorted it out professionally. Also, I would like to thank to Mr. Michael Collins who also helped me out. Moreover, all the staffs at the Enterprise branch was very polite and genuine helpful. I would recommend all of my family and friends to hire their vehicle from Enterprise. Lastly, a very special thanks to Musa again.

Enterprise were terrible. queued for well over an hour at the checkin desk, then another hour waiting for the car, only to be eventually told that they didn't have a car for us at all. We booked a full sized van, but ended agreeing to take a medium sized vehicle as that was all they had left. we could barely fit out luggage in and had a very cramped and unpleasant onward journey. they weren't able to give us a refund as we had already pre paid. so we paid £550 for a £300 vehicle.... not at all happy.

no problem and all went well

The car they provided was very poor. I originally booked a Ford Focus, which is supposed to be a large compact car, but they gave me a Kia Venga, which is significantly smaller and only qualifies as a compact car. When I asked the rental company about it, they said both are considered the same category despite the obvious size difference. The car was very dirty; it had been washed outside but had a lot of dust and trash inside. Additionally, the fuel tank was not full when I picked it up, and they didn't refund the extra fuel I returned with. The garage was underground without an elevator, so you either have to walk a long distance or take the stairs, making it inconvenient if you have large luggage. Also, unlike other rental companies that pre-authorize a deposit, they actually charge the money and then refund it when you return the car.

Satisfied