Great

Very efficient, no insurance upselling.

I got an alternative car to the one I wanted. Overall it was very comfortable and an upgrade on what I was expecting. However, it did not support auto/CarPlay which made navigation difficult sometimes as the inbuilt map did not recognise a number of destinations.

I would like for the cars I book to be in the inventory and not cars I didn't chose for rental to be in display

The staff was fine and I didn't have to wait long, but I did not get the car I signed up for. I know this happens all the time with rentals, but I upgraded my rental level specifically to get that car, so I was very disappointed to get a lesser car than what I was promised yet still had to pay the upgrade price.