Car model not as booked

We booked a large car because we had five people and a lot of luggage. However, when we picked up the car, they said there were no large cars available. They gave us a small two-door car for the first day and promised to give us a larger car the following day. The next day, they gave us a Jeep SUV, which was not what we wanted, but we had to accept it.

The staff added various insurances for 500 CAD without asking me, and also charged 128 CAD for a full tank of gas, totaling over 620 CAD. Due to the rush and language barrier during pickup, I didn't notice this problem until I returned to the hotel. I immediately went back to the airport counter to negotiate and managed to cancel the additional insurance. The fuel cost was also adjusted to 100 CAD. I’ve experienced the hidden rules of the rental company.

Voiture performante et sobre en carburant. Très grands espaces à bord et coffre également. Aucun souci à la restitution, simple et efficace.

Facile d'utilisation, aucun acompte versé avant la prise en charge du véhicule.

Offering thryfty insurance a bit confusing after having full insurance by third party.