Efficient car for four adults.

United States

Reviewed: Tue, Jul 25, 2023

About Avis: 9.0 /10

When we arrived there, were no cars available similar to what we had reserved. We were thinking we´d need to upgrade and pay the difference. This was frustrating. Somehow at the end, a customer who had come ahead of us was unable to rent their car and we were able to take that one. Staff was kind and professional the whole way.

About QEEQ: 10.0 /10

When we were having trouble finding a car, the rep was very helpful in working through solutions. Mentioned they would research and call back and they did promptly. I was very glad for their assistance.

Avis

Charlotte

United States

Economy | Kia Rio or similar

A 8-day rental of 4 people

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Isabel Jim

United States

1 days rental

Avis

New York

United States

Reviewed: Fri, Aug 1, 2025

About Avis: 8.0 /10

The service of AVIS entirely depends on the staff at the specific location. The service at the New York City downtown location is quite good, but the Boston downtown location is much worse. When the reserved car model is unavailable, they claim to contact an emergency service specialist, but in reality, no one reaches out. The reserved minivan model is often not available in most cases, even if you prepaid the full amount and showed up at the designated time. The front desk will reject you with reasons such as 'the car is under a safety recall,' and then they'll offer you an SUV. However, an SUV cannot compare in terms of passenger comfort and luggage capacity.