Good price, no hassles, free upgrade.

P.Humphreys

Australia

Reviewed: Sun, May 5, 2019

About Europcar: 9.3 /10

My flight got cancelled (first leg of two) meaning I was delayed arriving at my destination, and so I contacted Europcar to inform of the delay. Unfortunately Europcar didn't inform the local operator at Tamworth, but fortunately he was at my flight for another customer anyway. No harm done. And he kindly gave me an upgrade to a larger vehicle. Also allowed me town rather than airport drop-off for no charge, which suited me better since I was leaving by train, not air. All the vehicles there were impacted by a large hailstorm several weeks before, but the vehicle worked just fine.

About QEEQ: 9.0 /10

Platform was fine. The incentive for me to use Easyrentcars rather than direct to Europcar was to get better price insurance through the master AXA policy.

Europcar

Tamworth Airport(TMW)

Tamworth

Australia

Intermediate | Toyota Corolla or similar

1 days rental

Relevant Reviews on Europcar in Australia

Liz Louise

Australia

1 days rental

Reviewed: Sun, May 5, 2024

About Europcar: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Guy Haywood

Australia

1 days rental

Reviewed: Sun, Feb 10, 2019

“Melbourne City and Great Ocean Road”

About Europcar: 6.0 /10

Pick-up and drop-off are relatively easy, but an extra AUD 276 was charged during the rental, which I don't understand as it exceeded the booking cost by EUR 50 without any expense statement.

Franklin Raphael

Australia

1 days rental

Europcar

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Fri, Jan 5, 2018

About Europcar: 2.0 /10

After returning the car, I handed it over to the staff without any issues. Once I returned to my country, I found out that nearly 10,000 RMB had been deducted from my account. They claimed I didn't refuel the car, and that I had used one car for 11 days when I only rented it for 4 days. I contacted customer service and provided my flight ticket and refueling receipt, which led to a refund of just over 400 RMB for the fuel. When I inquired further, they said it was all insurance charges. How could insurance for a 4-day rental cover 11 days? Additionally, when they deducted the amount from my credit card, a transaction fee was already taken. Even after the refund, I'm still out on the transaction fees, and there's over 9,000 RMB unaccounted for. Is there any chance I would rent from you again?