Very satisfied

We had to wait at least an hour to pick up the car. When returning it, two employees tried to tell me the wheel rim was scratched, but it absolutely was not! As soon as I parked the car and notified them, the two employees immediately went to the front left wheel with their phones, completely ignoring the rest of the car! When I refused to sign, they took the phone and talked in a corner. Who checks for scratched wheel rims when renting a car? The car was perfectly fine throughout the rental period. With many years of car rental experience, this was the worst incident ever, definitely a premeditated scam! In the end, as I needed to catch the Eurostar, I asked them to call the police. They did not and just left!

Shuttle bus was not frequent enough

Good value vehicle

Excellent

Very bad service. Not friendly and for deposit there were no price relation to what you got, not really any list where to so how much you pay for a deposit depending on size and brand of car. Deposit was more depending on how much they want in the moment.