Looking forward to the next time

Good

Initially, my experience at the store was not good. After entering my order, the staff quoted a price much higher than my order on the app, claiming it included a drop-off fee and taxes. I pointed out that drop-off fees were already included. After some negotiation, he adjusted the price but it was still high. I showed him the order amount, and after standing my ground, he not only upgraded our car but also gave a price slightly lower than the order. Additionally, my wife forgot her key pouch in the car, and they helped locate it and promised to mail it back. We paid for the shipping, but it was still a pleasant resolution.

Car was great. Huge and plenty of space for family and all our luggage which included 4 large suitcases. No problems. Enterprise also offered me alternatives and were very helpful.

Very easy to book. I like the options you can pick and secure peace of mind. Have used several times since. Would recommend

Very Good

Thanks

Like: Everything!!! How kind everyone was, how fast everything got done, how professional they were, etc.
Dislike: I didn't like that I had to head out of town. LOL.