No queues for pick-up. For drop-off, just park the car and hand in the keys.

The rental location is very close to the hotel, just a 10-minute walk. There were not many customers in the morning. We originally booked a Dodge 7-seater, but we got upgraded to a newer and more comfortable Toyota Sienna. The paperwork was simple and took only 15 minutes. The return location at the airport offers 24-hour service, and the return process was even faster. The inspection was done in less than 5 minutes, and the staff confirmed everything was OK. Additionally, a driver took us back to our hotel, which was very considerate!

I had rented from Enterprise earlier also. But last couple of times the quality of cars was bad. Not look wise but engine condition and driving pleasure wise.

Very happy with the app.

Like: I got a differernt car than I reserved, but it was excellent. The people were very friendly.
Dislike: I did not like paying for a taxi to take us to the other lot. Why cant Enterprise run a shuttle to the lot or pay for the taxi fee?

Like: I rented a Nissan for three days & midst a small heatwave wound up delighted. Air conditioner worked GREAT. The car's brakes were perfect; the smaller steering wheel was a delight. I turned down a black car & got lovely blue.
Dislike: The thought of driving a black car in any hot weather seems a nightmare.