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+1-8007618913
Live chat Email us Service Code: 2562827262
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2562827262
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Poor communication, unfriendly and inconsiderate staff

Reviewed: Thu, Jun 9, 2022
About Europcar: 9.0 /10
Poor communication to customer I requested for a Mercedes Benz and on nowhere on my booking confirmation that it states clearly that I must have a credit card. I was denied the car of my choice as I don’t have a credit card. They did not accept my debit card. The manager at Europ car classified your website as “dodgy website”. There was no mention of a specific amount of deposit, I was asked to pay $500 before they can release a car of my choice even though I’ve been denied my preferred car- Mercedes’ I was given a car called GM, which took more time for me to understand it’s logistics and I have a child with me I rate this the worst travel ever
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Per your reservation, two credit cards under main driver's name are required for pick up. Please kindly refer to the terms and conditions on our website and your Voucher. Thank you for your understanding.
Compact | Mercedes-Benz A Class or similar

Relevant Reviews on Europcar MELBOURNE AIRPORT

Meroy Longman

View more >
Reviewed: Fri, Aug 11, 2017
“Simple, convenient, and recommended!”
About Europcar: 10.0 /10
Excellent! Both pick-up and drop-off were very simple. We just gave the car a quick look-over. We felt sorry for not washing the car before returning it, but their staff said it was their job and we could leave it to them! Very convenient! Highly recommended!
About QEEQ: 10.0 /10

Geraldine Evan

View more >
Reviewed: Fri, Feb 23, 2018
“Melbourne - Great Ocean Road - Twelve Apostles - Adelaide”
About Europcar: 10.0 /10
The pick-up location is right across the arrival hall at the airport. Just cross the street and you can see several car rental signs. I originally rented an Outlander but got a brand new Forester with just 2000 kilometers on it. It has a lot of space, great horsepower, and the AWD is really smooth.
About QEEQ: 10.0 /10

View more >
Economy | Kia Rio or similar
Reviewed: Wed, Feb 26, 2020
“Short rental, all great”
About Europcar: 10.0 /10
All good as always!
About QEEQ: 10.0 /10
Great as always

Cheng Li

View more >
Medium SUV | Mitsubishi ASX or similar
Reviewed: Tue, Nov 12, 2019
“Good rental experience”
About Europcar: 10.0 /10
Service fast and nicely. The car is in a good condition.
About QEEQ: 10.0 /10
Good experience.

Jimmy

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Sat, Apr 13, 2019
“easy to hire the car on line, pick up and drop off car on Europcar”
About Europcar: 10.0 /10
a little busy at the time for pick up due to only 2 service at the time and some customers spend too much time and questions on it
About QEEQ: 10.0 /10
absolutely easy to book a car on Easyrentcars.com. easy to compare the car you want to take

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