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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9995974262
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9995974262
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Melbourne-Great Ocean Road-Apollo Bay-Twelve Apostles-Melbourne

Reviewed: Fri, Jan 31, 2020
About Europcar: 2.0 /10
Previously, including right after arriving in Australia, I rented a car from Europcar. They usually have European cars, and the quality is quite good. I never had any issues before, so I only checked the car body before renting and overlooked the rims. When returning the car, they claimed there were scratches on the rims that I caused. It was obvious that the marks were old damage, as even the tires had no scratches. Trusting them turned out to be a trap. The same thing happened again. The rental checklist only showed four damages, but upon inspection, I found damages on the rims and glass.

Relevant Reviews on Europcar MELBOURNE AIRPORT

Olivia Jeremiah

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Reviewed: Sat, Feb 24, 2024
About Europcar: 2.0 /10
The experience was very disappointing. During pickup, the staff was unprofessional, and it took nearly 40 minutes to get the car. Additionally, due to the staff's unprofessionalism, the deposit was charged incorrectly twice. After the supervisor corrected it, 500 AUD was still charged twice, and only one amount has been refunded so far, leaving me worried about the other.

Christopher Alsop(p)

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Reviewed: Thu, Aug 29, 2019
“Melbourne-Phillip Island-Great Ocean Road-Otway National Park-Sky Mirror-Sovereign Hill-Melbourne”
About Europcar: 10.0 /10
Quick pickup process and detailed explanations.
About QEEQ: 10.0 /10

Andrew Robinson

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Reviewed: Mon, Oct 29, 2018
“Melbourne - Great Ocean Road - Twelve Apostles”
About Europcar: 2.0 /10
I placed an order on Zuzuche on September 23, and paid 688 RMB in full with my credit card. On October 8, Europcar charged 660.39 RMB to my credit card. I was charged twice for the rental. Overcharged me. At the rental counter, they swiped my card twice, once for 100 AUD and once for a smaller amount. They said they would refund the 100 AUD but it was never returned.

Gemma Shaw

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Reviewed: Wed, May 1, 2019
“Melbourne: Chocolate Factory, Zoo for Kangaroos, Winery for Grape Tasting and Wine, Rose Garden, Bot”
About Europcar: 10.0 /10
Pretty good.
About QEEQ: 10.0 /10

Toby Ellen

View more >
Reviewed: Sun, Feb 25, 2018
“Great Ocean Road”
About Europcar: 6.0 /10
Average

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