Not a "deal" - wish I'd gone with a more reputable booking

A.Kalweit

United States

Reviewed: Fri, Mar 15, 2019

About AVIS: 5.3 /10

TERRRRRIBLE Value. Lots of hidden fees - ended up with >100$ added to the booking after the fact. NONE of these fees were explained during booking or pickup, may have technically been in fine print - but somehow it still took >40 minutes to check out. Didn't explain how to use tolls, or whether I'd be charged for them regardless. Didn't explain gas charges - so I was charged triple because I didn't have the choice of paying up front. The person at the desk didn't communicate or answer questions, tried to upsell me on insurance (which I'd already paid for, so I'm not sure what that would have even been), and also didn't actually explain the wierd extra fees that she was including. Generally a TERRRIBLE experience. I've rented many times in the past year - this was the worst.

AVIS

Washington

United States

Medium SUV | Ford Escape or similar

1 days rental

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Reviewed: Sun, Jan 22, 2023

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