They charged extra for processing after 8pm. Our flight landed just after eight, which was the only direct option. The staff at the counter were not very friendly.
The booking process is smooth but excesses need to be built in. The car rental team had swiped my card for excess and told me that in case of any charges due to damages or anything else, I would need to seek a refund from Qeeq. That is the only less than positive experience that I had since I was not expecting that.
Pretty good. You need a credit card to pick up the car. After returning the car, we had to go back to the hotel. It would have been nice if the driver could drop us off, even if there was an extra charge, as it would be more convenient than getting a separate taxi.
Because the staff had poor English skills and I don't speak English either. Even with assistance from rental car support, communication was difficult (the support service quality has gone backwards). As a result, picking up the car took over 2 hours. Eventually, I just had to take the car and leave.
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