CAR RENTAL REVIEWS ON BUDGET AT KOH SAMUI AIRPORT, USM

Return process was very fast, quite satisfied.

Quick and easy pickup and return

The reception was very good. There was a lady at the front desk and a gentleman inspecting the car. I was very satisfied because I only had a UnionPay card, and my VISA card was left at the hotel. The gentleman who inspected the car even accompanied me to the hotel to get the card (300 THB service fee). This also helped me get familiar with the driving conditions in Koh Samui. However, when returning the car, there was no one at the front desk to receive the car in the morning at the airport, and the guy who inspected the car earlier was nowhere to be found. I couldn't find anyone responsible and had to call to complain! Moreover, I had a flight to catch. The most annoying part was that I gave him a 150 THB tip, I returned the car with a full tank of gas, but after I got home, they charged me 420 THB for fuel (though I later disputed this through the rental car company and got it back, one thumbs up for that!). Overall, it was satisfactory, but it felt a bit like a good start with a poor finish!

Very convenient. There's a counter right outside the airport. The staff's English isn't great, but the procedures are straightforward. Just make a copy of some documents and remember to bring the translated license provided by QEEQ. The staff then takes you to the parking lot to get the car. After confirming any existing scratches, you just take the keys and go. I’d rent a car again next time.

Good service.

will definitely use QEEQ.com again.

Very good, English service, the car was in great condition, a pickup.

Both pick-up and drop-off were very quick. It was a great car rental experience.

They ripped me off for extra day rental cos it took 30mins to find drop off zone so will never use them again

Friendly staff, excellent service, good car condition, highly recommend!

Excellent

Excellent