Excellent, supert customer service and car condition. Will definitely look to rent from them again in the future! The store manager - Sue - was tremendous, so kind, professional and helpful. Thank you Thai Rent A Car team ! We will be back soon.
The Yifrah's
Long wait to pick up the car. Had a customer ahead of me in the line who kept asking weird questions, and i had to wait very long even tho i had a reservation etc.
They charged extra for processing after 8pm. Our flight landed just after eight, which was the only direct option. The staff at the counter were not very friendly.
“Customer service sucks. Don’t expect them to answer any questions clearly. Misleading directions.”
About Thai Rent A Car:6.7/10
The pickup location is in the security location of airport and not outside. We had to leave our passports to get to counter. Book only if your arriving by plane, if not don’t bother.
We arrived at the airport for a 9:30 am flight. What exactly t9 do with the vehicle was not so clear. It appears to have worked, but would be nice to have some kind of consensus nicely confirmation before leaving the country.
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Bowen Carroll
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